Governance
Policies & Documents
Our full policy library demonstrates our commitment to safe, effective, and well-governed care.
Statement of Purpose
Required for CQC registration. Outlines the aims, objectives, regulated activities and management structure of GlowWell Care Ltd.
v1.0 – April 2025
Safeguarding Policy
Our commitment to protecting adults and children at risk from abuse, neglect and exploitation. Aligned with the Care Act 2014.
v1.0 – April 2025
Recruitment Policy
Standards for safer recruitment including DBS checks, reference verification and right-to-work confirmation.
v1.0 – April 2025
Infection Prevention & Control
Procedures for preventing the spread of infection in line with UKHSA guidance.
v1.0 – April 2025
Medication Management Policy
Safe administration, storage and recording of medication including controlled drugs.
v1.0 – April 2025
Equality, Diversity & Human Rights
Our commitment to treating every individual fairly, regardless of protected characteristics.
v1.0 – April 2025
Complaints Policy
How to raise a concern or complaint and our process for investigating and resolving issues.
v1.0 – April 2025
Data Protection & GDPR Policy
How we collect, store, process and protect personal data in line with UK GDPR and the Data Protection Act 2018.
v1.0 – April 2025
Request a Policy Document
If you require a copy of any of our policies, please contact us and we will provide the document promptly.
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